EFFECTIVE MONDAY, JUNE 28th, 2021
Our lobby is open and masks are optional. We will continue to utilize the night drop for members who want to continue to perform their transactions through it & straight deposits & loan payments are encouraged to be made through there. Receipts will be mailed.
WHAT TO EXPECT:
*Masks are optional but social distancing is required.
Entrants to the Credit Union MAY wear a mask & follow the security protocol. Please adhere to the signage as to what DOORS to ENTER & EXIT & the foot prints on the floor as to where members should stand while either waiting for the next available MSR or at one of the counters.
*We will have plexiglass between our members & our employees for an added layer of safety. Our MSRs clean their counter after every transaction, so please be patient & they will call you forward when they are ready.
*To better serve you, please have your banking transactions ready to go. Know your account number(s) & make sure all checks are properly endorsed. If you require a pen, one will be given to you & that will be yours to keep. If you need money envelopes, please ask. And at this time, bring with you only the people who are necessary to complete the business you are conducting. Otherwise, we ask that they wait for you outside or in the car.
*DO NOT ENTER if you or any of your family members have or recently have been exposed to COVID-19 or are showing any symptoms of the virus (fever, cough or shortness of breath, fatigue, respiratory infection, etc.) If you are not feeling well, we ask that you use the Credit Union’s other services to perform your transactions. (Night drop, Audio Response, Home Banking, Remote Deposit Capture, VISA Check or Credit Card(s).
*STAY SAFE BY REMOTELY USING ONLINE, AUDIO & MOBILE ACCOUNT
ACCESS TOOLS!
*NIGHT DROP – Allows you to drop off deposits, loan or VISA payments any time day
Or night. (Any transactions that do not require a signature).
*AUDIO RESPONSE SYSTEM – 610-776-7470
*ONLINE BANKING – First Class… ANYWHERE!
*MOBILE BANKING APP
*REMOTE DEPOSIT CAPTURE
Ask a Member Service Rep if you need assistance with any of our electronic banking products.
Thank you for understanding and being flexible as we do everything we can to keep you and our employees safe. If any questions or concerns, please call us at 610-439-4102. Please see the Ways to Use First Class under the whats new section.
Please note that the Main Office hours will remain Monday – Friday, 9AM – 5PM. The Easton Office is closed and will not reopen because we cannot provide a safe environment for you or our staff. We continue to monitor this pandemic and its implications for our staff and members and will adapt accordingly. We will keep the membership apprised of events as they unfold and it is our wish that you and your family continue to be safe and healthy.
Main Office Phone: 610-439-4102
Website: www.firstclass.org
AUDIO RESPONSE: 610-776-7470
